Shipments
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS or FedEx with tracking and drop-off with signature. You can also pick up your jewelry at our store in person if you prefer.
Whichever shipment choice you make, we will provide you with a tracking number to track your package online.
- Place your order online and pay
- Within 2 days we ship your package out
- Enjoy your new piece of jewelry
Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. We send your package insured and with signature to protect your purchase until you get it. Special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.
Returns
We honor a 7 day return period on items purchased in our online store. For all used jewelry, you can return them within the 7 days for a full refund. New jewelry can be returned in the event of damage only. To make this process as easy as possible, please contact us always first.
Always send your item insured and with delivery signature back to us. You are responsible for shipping back to Jewelers Workbench of Destin. Please always provide us with tracking information.
- Contact us with the situation
- Ship item back with tracking
- Receive refund
We never want you to buy jewelry from us you don't want. Jewelry can look different in person than on pictures, we know that. We want you to be happy with your purchase, that's our goal. We are always willing to work with you.